Maintenance and Repairs: First Facility Bulgaria✓

Maintenance and Repairs, Sofia. Facility management✓ Property management✓ Facility operations management✓ Infrastructure management✓

Who we are?

First Facility Group is a leading European company for integrated facility management, property management, and real estate consulting services. We have over 40 years of experience and apply high professional standards, technical expertise, and flexibility. Our goal is the optimal functioning and long-term sustainability of the facilities we manage. We are focused on the needs of our clients, providing solutions that bring efficiency, safety, and savings. We build trust through quality, transparency, and long-term collaboration.

First Facility group

First Facility operates in 9 European countries through a strong regional structure and operational teams. Our model combines local market knowledge with international management standards.

Austria (Vienna, Graz, Linz), Serbia (Belgrade, Novi Sad, Niš), Slovenia (Ljubljana, Maribor), Hungary (Budapest, Debrecen), Bulgaria (Sofia, Plovdiv), Romania (Bucharest, Timișoara), Czech Republic (Prague, Brno), Slovakia (Bratislava, Košice), North Macedonia (Skopje).

We manage hundreds of properties – from office buildings to industrial and commercial complexes. We provide our clients with consistent quality, safety, savings, and strategic support in every market.

Our services

We offer three main categories of services: Facility Management, Property Management, and Facility Consulting. Facility Management includes the technical and infrastructural management of the daily operations of a facility.

Property management encompasses financial, administrative, and commercial management of real estate. Facility Consulting provides strategic advice throughout the entire lifecycle of real estate. Our system helps clients reduce costs and increase the value of their assets.

Building maintenance is not just about reacting to failures — it's a strategic process that ensures system longevity, user safety, and the preservation of property value. At First Facility, maintenance and repair are the cornerstone of reliable building management, focused on prevention, swift intervention, and continuous infrastructure improvement.

Our approach combines regular technical maintenance, emergency response, and strategic planning for capital repairs — all with the goal of ensuring flawless facility operations, 365 days a year.

What Does Our Maintenance and Repair Service Include?

Preventive (scheduled) maintenance: Based on technical documentation, manufacturer guidelines, and legal regulations, we develop maintenance schedules for all systems to prevent downtime and extend equipment life.

Corrective (reactive) maintenance: In the event of a failure, our team responds quickly and efficiently, following established SLA standards and priorities — minimizing system downtime.

Technical compliance and inspections: We perform all legally required inspections, servicing, and certifications (elevators, fire protection systems, electrical installations, etc.) while maintaining complete technical documentation for the property.

Minor construction and installation work: We carry out regular repairs, both interior and exterior — from replacing lighting and fixing walls and floors to plumbing and electrical interventions within the building.

Emergency response: We are available 24/7 for urgent situations — whether it's a water leak, power outage, or security system failure. Our team reacts immediately to restore normal conditions in the shortest possible time.

Reporting and analysis: After each intervention or scheduled service, we provide detailed reports that include completed activities, findings, and recommendations for further improvements.

How Do We Organize the Maintenance Process?

Initial assessment of facility and systems: Upon assuming management responsibilities, we conduct a comprehensive technical evaluation to identify potential risks, outdated equipment, and necessary interventions.

Annual maintenance planning: We develop a detailed yearly plan covering all activities — including periodic servicing, inspections, and component replacements — with defined timelines and budgets.

Coordination with suppliers and contractors: We work with a vetted network of certified contractors and service providers, ensuring full supervision of their work with a focus on quality, safety, and timeliness.

Digital monitoring and documentation: To provide property owners with full transparency, we use software tools to manage interventions, track equipment performance, and generate real-time reports.

First Facility’s technical teams bring years of experience, certifications, and deep understanding of diverse facility types — from office buildings and shopping centers to industrial complexes.

For us, maintenance is not a cost — it's an investment in safety, functionality, and the long-term value of your property. Our clients rely on us — because we maintain every building as if it were our own.

How can you contact us?

If you have any questions about our services or would like to hire us to manage your property, please contact us through the CONTACT page.

FAQ

Frequently Asked Questions about: Maintenance and Repairs

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