Caretaker Services, facility management: First Facility✓

Caretaker Services, Sofia, Bulgaria. Facility Management✓ Property Management✓ Facility Technical Maintenance✓ Emergency Technical Interventions✓

Who we are?

First Facility Group is a leading European company for integrated facility management, property management, and real estate consulting services. We have over 40 years of experience and apply high professional standards, technical expertise, and flexibility. Our goal is the optimal functioning and long-term sustainability of the facilities we manage. We are focused on the needs of our clients, providing solutions that bring efficiency, safety, and savings. We build trust through quality, transparency, and long-term collaboration.

First Facility group

First Facility operates in 9 European countries through a strong regional structure and operational teams. Our model combines local market knowledge with international management standards.

Austria (Vienna, Graz, Linz), Serbia (Belgrade, Novi Sad, Niš), Slovenia (Ljubljana, Maribor), Hungary (Budapest, Debrecen), Bulgaria (Sofia, Plovdiv), Romania (Bucharest, Timișoara), Czech Republic (Prague, Brno), Slovakia (Bratislava, Košice), North Macedonia (Skopje).

We manage hundreds of properties – from office buildings to industrial and commercial complexes. We provide our clients with consistent quality, safety, savings, and strategic support in every market.

Our services

We offer three main categories of services: Facility Management, Property Management, and Facility Consulting. Facility Management includes the technical and infrastructural management of the daily operations of a facility.

Property management encompasses financial, administrative, and commercial management of real estate. Facility Consulting provides strategic advice throughout the entire lifecycle of real estate. Our system helps clients reduce costs and increase the value of their assets.

Janitorial Services

Janitorial service in a modern facility goes beyond traditional technical support—it is the first line of care for the functionality, appearance, and safety of the space. At First Facility, we see janitorial service as essential daily operational support that ensures uninterrupted facility operation, swift resolution of minor issues, and direct communication with tenants.

Our janitors are technically skilled, reliable, and always ready to handle interventions that do not require external contractors—saving time and costs while providing facility users with a sense of security and professional assistance.

What do janitorial services include?

Rapid technical support: Janitors respond immediately to everyday problems such as leaking faucets, burnt-out bulbs, locked doors, localized power outages, and other urgent but simple issues.

Visual inspections and system monitoring: Regular checks of technical rooms and common areas help identify potential irregularities, which are then reported to the technical team or appropriate contractors.

Minor repairs and replacements: Our janitors perform basic construction, plumbing, and electrical tasks within their competence—such as replacing locks, handles, switches, plumbing parts, and other small repairs.

Assisting third-party contractors: They facilitate access, supervision, and communication with tenants and facility management during visits from handymen, delivery personnel, or repair technicians.

Tenant support: Janitors serve as the first point of contact for users, providing basic technical information, receiving intervention requests, and coordinating with the maintenance team.

How do we organize janitorial services?

On-site presence: Depending on facility size and complexity, we arrange for either a permanent janitor or scheduled rounds covering multiple facilities—each with clear time frames and responsibilities.

Digital request reporting: Facility users can quickly report issues through digital platforms or apps, immediately notifying the janitor to respond promptly on site.

Daily logging and reporting: Every intervention is logged with task details, response times, and status updates—providing owners and managers with full transparency.

Coordination with the technical team: Janitors act as liaisons between users and the central technical team—escalating complex requests quickly and helping organize solutions.

More than just craft work

At First Facility, a janitor is not merely a “facility master” but an integral part of a comprehensive technical management system. They are trained to understand building infrastructure, tenant needs, and the high standards of service we uphold.

Having a dependable janitor on site fosters security, enhances daily operations, and significantly boosts the efficiency of technical property management.

How can you contact us?

If you have any questions about our services or would like to hire us to manage your property, please contact us through the CONTACT page.

FAQ

Frequently Asked Questions about: Caretaker Services

Similar Services

Facility management | Property management | Bulgaria | Advanced Building Management Systems (BMS)
Advanced Building Management Systems (BMS)
Facility management | Property management | Bulgaria | Maintenance and Repairs
Maintenance and Repairs
Facility management | Property management | Bulgaria | Inspection of Technical Systems
Inspection of Technical Systems
Facility management | Property management | Bulgaria | Professional Cleaning Services
Professional Cleaning Services
Facility management | Property management | Bulgaria | Landscape Maintenance
Landscape Maintenance
Facility management | Property management | Bulgaria | Winter Maintenance
Winter Maintenance
Facility management | Property management | Bulgaria | Facade Cleaning
Facade Cleaning
Facility management | Property management | Bulgaria | Pest Control
Pest Control
Facility management | Property management | Bulgaria | Security Services
Security Services
Facility management | Property management | Bulgaria | Reception Services
Reception Services
Facility management | Property management | Bulgaria | Daily Service Inspections, Supervision, and Coordination
Daily Service Inspections, Supervision, and Coordination
Facility management | Property management | Bulgaria | Expense Budgeting
Expense Budgeting
Facility management | Property management | Bulgaria | Occupational Health and Safety (OHS)
Occupational Health and Safety (OHS)
Facility management | Property management | Bulgaria | Project Management
Project Management
Facility management | Property management | Bulgaria | Interior Fit-Out and Minor Maintenance
Interior Fit-Out and Minor Maintenance
Facility management | Property management | Bulgaria | Waste Management
Waste Management

Get in Touch